Frequently Asked Questions
Everything you need to know about Jake Sales home products
What is the standard shipping time for furniture and decor?
Standard shipping typically takes 5-7 business days. For larger furniture items, delivery may take up to 14 business days depending on your location and the carrier's schedule.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and assembled items are non-returnable unless they arrive damaged.
Do you offer international shipping?
Currently, Jake Sales ships exclusively within the continental United States and Canada. We are working on expanding our logistics to support international orders in the near future.
How can I track my order status?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your products covered by a warranty?
Yes, all Jake Sales products come with a 1-year limited warranty against manufacturing defects. This warranty does not cover normal wear and tear or damage caused by misuse.